Terms and conditions

Made by Serif

Online shop

For product info visit www.lil-lets.co.uk

Terms of Supply

Please also refer to the PayPal terms and conditions as the order process and shopping cart function of Lil-lets Online is through PayPal.

1 ACCEPTANCE OF OUR CONDITIONS

1.1 If you order via our Websites, you will be deemed to accept these Conditions and you may copy these Conditions and store them for your future reference. Please read the provisions set out below carefully and confirm your agreement to them before submitting an Order.

1.2 We only supply Goods to individuals resident in the United Kingdom. We do not accept Orders for Goods orders from individuals outside of those countries.

1.3 We may from time to time at our absolute discretion provide Services to individuals resident outside of the United Kingdom and in accordance with any additional conditions, rules or instructions notified to the individual.

1.4 We only supply Goods and/or Services for purchase by adults and we do not sell to children. If you are under 18, you may use the Websites only with the involvement of a parent or guardian.

2 PLACING AN ORDER

2.1 The Goods and Services displayed on the Websites and information about the Goods, the Services and the prices on the Websites are an invitation to place an Order only and do not constitute an offer by us to you to purchase the Goods and/or Services.

2.2 An Order is placed when you click the “pay now” button within the Paypal window. You should review the Order and correct any incorrect details before pressing the ["Pay now"] button.

2.3 We shall (via paypal) acknowledge receipt of your Order with an acknowledgment email. This is not an order confirmation or an order acceptance by us.

2.4 Acceptance of your Order is not a guarantee by us of the availability of the Goods and/or Services and all acceptances are conditional on availability of the Goods or the availability of resources necessary to perform the Services.

2.5 If the Goods which you have ordered are not available or we are unable to perform the Services you have requested, we shall inform you of this as soon as possible but in any event within [ten (10)] days from when you placed your Order.

3 “cooling off” period & rights of return and cancellation

3.1 If you are contracting as a consumer you are entitled to a statutory cooling off period allowing you to cancel the Contract:

(a) in relation to any Goods at any time within seven (7) Working Days of receiving the Goods; or

(b) in relation to Services at any time within seven (7) Working Days of the Contract for Services being concluded; or

(c) where the confirmation email and such additional information as required by law is provided after delivery of the Goods or the Contract for Services is concluded (as applicable), seven (7) Working Days after the confirmation email and additional information is provided.

without any liability to us except any direct cost incurred by us in relation to the Goods and/or Services being returned.

3.2 Where you cancel your Contract within the cooling off period we will refund to you any part of the Price that we have received promptly and in any event within 30 days of cancellation, provided the Goods and/or any items to be supplied in respect of the Services are returned undamaged and in the original packaging and that the Goods and/or any items to be supplied in respect of the Services have not been specifically tailored to your specifications, or personalised, or the Goods and/or any items to be supplied in respect of the Services by their very nature cannot be returned or are liable to deteriorate. We will also refund to you the cost of sending the Goods and/or any items to be supplied in respect of the Services to you but you shall be responsible for the cost of returning the item to us.

4 BASIS OF SUPPLY

4.1 Except as otherwise stated in these Conditions, these Conditions shall apply to the Contract to the exclusion of any other terms and conditions.

4.2 No variation of a Contract shall be binding unless agreed in writing by one of our authorised representatives.

4.3 In entering into the Contract you acknowledge that you do not rely on any representations which are have not confirmed by us in the confirmation email.

4.4 All illustrations, dimensions, weights and capacities listed on the Websites, or in any catalogue, price list or other advertisement are intended merely to present a general idea of the Goods or Services described and shall not form part of the Contract.

5 VARIATION OF GOODS

We reserve the right in our absolute discretion to make any changes to the Goods and/or Services which do not in our opinion materially affect the quality or nature of the Goods and/or the Services.

6 PRICE AND PAYMENT

6.1 The Price displayed is in pounds sterling (unless otherwise stated) and is inclusive of VAT and delivery charges.

6.2 Payment must be made in pounds sterling and can be made by using any major UK credit card or debit card shown on the Website.

6.3 Payment by any UK credit card or debit card is subject to authorisation by the credit card issuer. If such authorisation is refused to us, we will not be liable for any delay or non-delivery of the Goods and/or Services and the Contract will be deemed to be cancelled.

6.4 If payment is made by UK credit card or debit card, the card will be debited when the Order is placed. Any such payments will be refunded if your Order is rejected or the Contract is cancelled.

6.5 If you fail to pay us any sum due pursuant to the Contract, you will be liable to pay interest to us on such sum from the due date for payment at an annual rate of [four] percent ([4]%) above the base lending rate of [Barclays] Bank plc from time to time accruing on a daily basis until payment is made in full (whether before or after any judgement).

6.6 Payment of the Price is a strict condition of the Contract and we may terminate the Contract and claim damages if the Price is not paid.

7 ORDERS FROM OUTSIDE THE UK

7.1 If you order any Services for delivery outside of the United Kingdom, they may be subject to import duties and taxes which are levied when the delivery reaches you. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.

7.2 Please note that you must comply with all applicable laws and regulations of the country for which the Services are destined. We will not be liable for any breach by you of any such laws.

8 DELIVERY, RISK AND TITLE

8.1 Delivery of the Goods and/or any items to be supplied in respect of the Services shall be made to the address in the UK that you provide in the Order, or such other address that we may agree in writing.

8.2 We will deliver the Goods and/or any items to be supplied in respect of the Services to the address specified by you in your Order. If you fail to take delivery of the Goods and/or any items to be supplied in respect of the Services on the delivery date:

(a) delivery will be deemed to have taken place on the date for delivery;

(b) risk in the Goods and/or any items to be supplied in respect of the Services will pass to you; or

(c) we may (without prejudice to any of our other rights) dispose of the Goods and/or any items to be supplied in respect of the Services.

8.3 We will endeavour to deliver the Goods to you and/or commence the Services within seven (7) Working Days of you placing the Order with us or such alternative date (not earlier) specified by you but you acknowledge that it may not always be possible to deliver the Goods and/or commence the Services within this timeframe and you agree that delivery of the Goods and/or commencement of the Services may take longer. Any dates or times for delivery of the Goods and/or commencement of the Services quoted by us are estimates only. We shall not be liable if the Goods are not delivered and/or the Services are not commenced within seven (7) Working Days or for any failure to meet any estimated delivery date or for any costs, charges or expenses incurred as a result of any delay. You will not be entitled to refuse to accept any Goods or the provision of any Services or to cancel the Contract with us merely because of such failure.

8.4 We reserve the right to deliver and invoice the Goods and/or provide the Services in instalments and in such event each instalment shall be treated as a separate Contract and delivery of further instalments may be withheld until the Goods and/or Services comprised in earlier instalments have been paid for in full.

8.5 Risk of damage to or loss of the Goods and/or Services shall pass to you:

(a) at the time of posting, if you request the Goods and/or any items to be supplied in respect of the Services to be posted by us to you; or

(b) [at the time of us handing the Goods to a third party if you arrange for the Goods to be collected by a third party carrier;] and

(c) we shall not be liable to replace any lost or damaged Goods and/or any items to be supplied in respect of the Services after such delivery.

8.6 The manner of packing and transportation of the Goods and/or any items to be supplied in respect of the Services shall be at our discretion. No liability shall be accepted for failure to pack to any particular standard, or against any particular risk unless the requirement for such packing is specifically brought to our attention, accepted in writing by us and paid for by you.

Conditions of use of the Lil-lets UK Limited websites

This site is made available for public access subject to the terms below. If you do not accept these terms, you may not access the site and should leave immediately.

Lil-lets UK Limited has made reasonable efforts to ensure that the information contained in this web site is accurate at the time of inclusion, however there may be inadvertent and occasional errors for which we apologise. Lil-lets UK Limited makes no representations or warranties about the information provided through this web site, including any hypertext links or any other items used either directly or indirectly from the Lil-lets UK Limited web sites and Lil-lets UK Limited may make changes and corrections at any time, without notice. Use of this web site is permitted on the basis that Lil-lets UK Limited accepts no liability for any loss or damages of whatsoever kind resulting from whatever cause (including Lil-lets UK Limited's negligence) through the use of this web site and the material contained or referred to on it. However, nothing in these terms shall restrict Lil-lets UK Limited's liability for death or personal injury caused by its negligence or fraud, or for fraudulent misrepresentations.

Lil-lets UK Limited is not responsible for the content of external internet sites or hyperlinks. Users are advised to use linked sites with caution and in accordance with any terms of use of these sites. Any links to this web site may be made only to the home page and no part of this site may be viewed within frames of a third party site. Any other links to this web site are prohibited. You may download and retain on your disk or in hard copy a single copy of material published on this site, provided it is for your own personal use. You may not otherwise copy, distribute, display, download, modify or repost all or any part of the material without the written permission of Lil-lets UK Limited and the web site may not be used in any way by the competitors of Lil-lets UK Limited. Nor should it be used to provide guidance or information for persons proposing to invest in Lil-lets UK Limited.

The entire content of the site including its visual design and coding is subject to copyright protection and is owned by or licensed to Lil-lets UK Limited. LIL-LETS, LIL-LETS EXTRA COMFORT, LIL-LETS PROVEN THE BEST PROTECTION and LIL-LETS SOLUTIONS are Trade Marks of Lil-lets UK Limited registered in England with company number 548990, registered address 2nd Floor Radcliffe House, Solihull, Birmingham B91 2AA. Data collected from this form will be used to process your request and will be recorded for Lil-lets UK Limited use only. Lil-lets UK Limited will not pass on your details to anyone else. Your email address will be added to our emailing list. Messages sent from Lil-lets UK Limited will include instructions on how to remove yourself from the list and we promise never to sell or pass on your details to any other company. Use of this site shall be subject to the laws of England and Wales and any disputes or claims in connection with it shall be subject to the exclusive jurisdiction of the courts in England and Wales. © Lil-lets UK Limited 2008

Data collected from this form will be used to process your request and will be recorded for Lil-lets Group Limited use only. Lil-lets Group Limited will not pass on your details to anyone else. Your email address will be added to our emailing list. Messages sent from Lil-lets Group Limited will include instructions on how to remove yourself from the list and we promise never to sell or pass on your details to any other company. Use of this site shall be subject to the laws of England and Wales and any disputes or claims in connection with it shall be subject to the exclusive jurisdiction of the courts in England and Wales. © Lil-lets Group Limited 2008